-Due to the large amounts of orders lately My current turn around time is 5-7 days. All orders are hand cut by me . I will try my hardest to work as fast as I can. Thank you for your support!
During sales the turnaround time is longer.it will take me exactly 2 weeks to get every order from the sale shipped out.
- I usually ship M-F my post office is closed on Sat. and Sun. My post office also closes at 5PM on weekdays.
- Large Orders have a turn around time of anywhere between 5-10 days
- I no longer take custom orders. Sorry.
- Don't hesitate to contact me if there is something wrong with your order. I will do my best to remedy the situation. Once the package has been handed over to the post office it is out of my hands. If your package is lost but the tracking says delivered I will not be able to refund you or remake the order if it is a large order, I will try and do my best to come up with a solution. Sorry!
- If you paid with a CREDIT CARD you will not receive an automated email with your tracking number since Big Cartel does not have that in their system, but if you paid with paypal, paypal automatically sends an email with tracking once I ship it. !
- All international orders get marked as merchandise/other (it says other for me as an option instead of merchandise) I will not mark it as gift to avoid custom fees for the buyer as that is illegal. Thanks.! I usually ship international items out by turnaround time, please give it some time to reach you. I ship first class tracking, but sometimes USPS can be slow. It is out of my hands :(
- Use the code PAPERCAT for 10% off your purchase of 10.00 (before shipping)
- Any orders over $20.00 (before shipping) automatically recieve a free random bookmark or a free random big sticker with their order. Whichever one I have ready in stock will be sent :D
- Use the code PAPER20 for 20% off of your purchase of 30.00 (before shipping)
Thanks for visiting! Follow me on instagram for more info on flash sales and giveaways.